Conclusion
Building Trust in AI-Assisted Maintenance
Reliable information. Secure access. Better-informed maintenance decisions.

Summary of Findings
Trusted Generative AI can help maintenance teams access technical information more quickly and efficiently. By connecting AI assistance with approved manuals, engineering instructions, and safety documentation, organisations can make technical knowledge easier to find and verify.
The key findings highlight the importance of accurate answers, source traceability, secure data handling, and human verification. These elements are essential for building trust in AI-assisted maintenance.
Accurate Information
Source traceability
Secure data handling
Human verification
Implications of the Study
Trusted Generative AI can help maintenance teams access technical information more quickly and efficiently. By connecting AI assistance with approved manuals, engineering instructions, and safety documentation, organisations can make technical knowledge easier to find and verify.
The key findings highlight the importance of accurate answers, source traceability, secure data handling, and human verification. These elements are essential for building trust in AI-assisted maintenance.
The key findings highlight the importance of accurate answers, source traceability, secure data handling, and human verification. These elements are essential for building trust in AI-assisted maintenance.
Better efficiency
Less time searching, more time for actual maintenance.
Greater security
Protect sensitive technical information and data.
Positive feedback
Technicians find the solution helpful and easy to use.
Final Recommendation
Start with a controlled pilot using approved technical documentation. Evaluate answer accuracy, source traceability, security, and user feedback before expanding the solution.
