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Create Dynamic Live Documents That Evolve with Your Business

Effortlessly create live documents that stay up-to-date, seamlessly integrating your organization’s diverse data systems.
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Common Challenges in Operational Document Management That LexX Aims to Solve

  • Demand for Instant Resources: Users expect readily accessible quick guides and tip sheets for every task.
  • Outdated Quick Guides: Guides that aren’t regularly updated lose their value and relevance.
  • Frustration with Update Delays: Delays in the update process lead to frustration for both users and managers.
  • Lack of Real-Time Updates: Updates often lack immediacy, with significant gaps between revisions, leaving them as an afterthought.
  • Essential Tools Often Overlooked: Checklists, safety observation cards, troubleshooting guides, and instant access to past resolutions are just as crucial as quick guides.
  • Self-Sustaining Resources: Quick guides are most effective when they are self-maintained and managed by the user community.
  • Adding and publishing new, time-saving solutions: The ability to continuously add cost-effective solutions is crucial but often challenging to implement.

  • Easy discovery of new solutions: Equally important is the ability to effortlessly find the latest solutions and innovations within the system.

  • Instant access under pressure: Having the right information available immediately, especially in high-stress situations, can be critical.

  • Lack of user input in knowledge systems: It’s frustrating when users are unable to contribute valuable insights back into the system.

  • Difficulty in knowing what to search for: Users may not always know the exact terms to search. A system that understands user descriptions and aids in retrieval is essential.

  • Avoiding system complexity: Users prefer streamlined, seamless access to information without having to navigate multiple systems or interact with too many people.

xLive
Features

  • Natural Language Querying: Intuitively search and retrieve information using everyday language, simplifying the process for users.

  • Enhanced Performance Over Time: xLive learns and improves with continued use, delivering more accurate and relevant results.

  • AI-Powered Text Generation: Stuck for ideas? Leverage AI to automatically generate content, helping you create documents effortlessly.

  • Seamless Document Management: Easily ingest existing documents or author new ones within the platform, ensuring your knowledge base stays comprehensive.

  • User Feedback Loop: Capture real-time feedback on your documentation to continuously refine and improve its quality.

  • Flexible Deployment Options: Choose between secure cloud-based deployment or on-premise solutions, depending on your organization’s needs.

Other Challenges in
Perspective

The End State LexX Solution – Implementation Overview

  • Upon full implementation, users will be empowered to generate valuable information through AI, which will continuously improve with user input over time.
  • The LexX solution integrates authoring, publishing, and retrieval into a seamless process where users play a vital role in content creation. Their ongoing feedback becomes essential in refining and enhancing the quality of the documentation, ensuring it remains relevant and useful.

How Our Technology Works

Author Ingests —> Author Writes Into LexX —> LexX Generates Using LLMs

As LexX interacts with your organizational data, it learns over time from user engagement and data behavior, continuously refining results. This intelligent approach provides users with dynamic and adaptive workflows, enhancing productivity and information accessibility.

 

LexX uniquely structures both structured and unstructured data, enhancing its AI, Machine Learning (ML), LLM, and Natural Language Processing (NLP) capabilities to efficiently locate and utilize information. By employing statistical models, LexX effectively addresses data quality challenges.

Structured information is harnessed to deliver solutions and guide users through natural language interactions, whether in a conversational style, via generative AI, or through querying—creating an experience akin to instant messaging with a knowledgeable assistant.

 

xLive
A Comprehensive AI-Powered Document Publishing and Retrieval Solution

Author Dashboard
Retrieval User view
Author Dashboard

Seamless Integration of Publishing and Retrieval with LexX

The LexX solution addresses the publishing challenges faced by our clients through the use of xAuthor, enabling them to take control of their document management process.
  • Empowerment for Clients: Clients can publish their own documents at a pace that suits them.

  • User Engagement: Users can provide feedback on published content through likes and comments, fostering a collaborative environment.

  • Full Control Over Content: LexX enables the upload, ingestion, and authoring of documents, giving clients complete autonomy.

  • Automated Organization: The system automates the categorization, tagging, structuring, and labeling of repositories, simplifying document management.

  • Author or Ingest
  • Auto-generate content
  • Auto-structuring and auto-labeling
  • Reviewer workflow for quality assurance
  • Integration of user feedback for continuous improvement
  • Instant updates to ensure content is always current
  • Seamless publication of text, images, and videos
  • Templates and customizable workflows for enhanced efficiency

xAuthor Deep-dive

  • Create Documents: Effortlessly create new documents with intuitive tools.

  • Document Management:

    • Access all documents or filter to view only those you’ve created.
    • Utilize filters by date created, author, last update, last author, status, and actions for streamlined organization.
  • Workflow Visibility: View documents by their workflow status for better tracking and management.

  • Custom Templates: Create tailored templates to streamline document creation processes.

  • Advanced Search Functionality: Easily search for authored documents or content within the repository.

  • User Engagement: View comments and feedback from users on published documents, fostering collaboration and improvement.

  • Instant Editing and Republishing: Edit documents and republish them instantly, ensuring your content remains current and relevant.

The LexX Solution Integrates Publishing and Retrieval Seamlessly

Addressing the Retrieval Challenge with xIntelisearch and xAssist 2.0
  • Natural Language Retrieval: Eliminate the need for exact phrases, enabling users to describe their situations in everyday language for more intuitive searches.

  • Direct Access to Information: Quickly navigate to specific sections of documentation or browse entire documents with ease.

  • Optimized Information Retrieval: Utilize statistical models to ensure the system consistently retrieves the most relevant documents, enhancing the user experience.

  • Comprehensive Content Types: Support a variety of content formats, including text, images, diagrams, and more, for a richer information landscape.

xLive Retrieval

Seamless Document Access: Effortlessly retrieve both ingested and authored documents, ensuring quick access to vital information.

Pinning Functionality: Easily pin useful and frequently used documents for quick reference.

Access Summaries and Full Documents: View concise summaries or dive into full documents based on your needs.

Field Feedback: Provide real-time feedback to authors directly from the field, enhancing collaboration and improvement.

Automated Structuring: Enjoy auto-structuring capabilities that eliminate the need for manual organization of documents.

Instant Integration: Benefit from seamless integration with the authoring tool to address feedback and make updates instantly.

xIntelisearch Deep-dive

  • Intelligent Search Interface: Experience a simple, uncluttered search bar designed for intuitive use.

  • Dynamic Filters: Utilize filters that adapt in real-time based on your search queries, enhancing the search experience.

  • Top Results: Access the most relevant, contextual, and current results prioritized at the top of the list.

  • Relevancy Scoring: Enjoy a relevancy score that evolves with user interactions, ensuring results remain aligned with user needs.

  • Adaptive Learning: Benefit from a learning feature that improves search results based on both implicit and explicit user triggers.

  • Highlighted Sections: Navigate long documents easily with highlights pointing to relevant sections, making information retrieval straightforward.

CASE STUDY: VanOord

Vanoord BV is a €2.8Bn dutch engineering firm delivering innovative maritime solutions for infrastructure projects worldwide employing about over 5000 people.

To ensure the seamless operation of these critical tools, VanOord uses xAuthor and xIntelisearch to keep its documentation up-to-date and prevent costly errors.

Challenges and Solutions

VanOord faced significant operational challenges, as incorrect equipment setups, configurations, or malfunctions often led to project delays and costly returns to shore.

To address this, VanOord adopted LexX solutions to ensure their surveyors had access to accurate, real-time documentation.

2021

VanOord selected LexX through a global search and innovation challenge.

2022

The company implemented xIntelisearch, ingesting hundreds of manuals, setup instructions, and work procedures for quick and accurate retrieval of equipment manuals.

2023

After realizing how quickly instructions became outdated, VanOord deployed xAuthor to create and update their own manuals and procedures to meet the evolving demands of surveyors at sea.

In December, VanOord signed a three-year contract with LexX to scale the use of both xAuthor and xIntelisearch across the entire department.

Key Benefits

  • Cost Avoidance: Prevent costly ship returns by ensuring equipment is set up correctly, minimizing downtime due to equipment failure.
  • Live and Updated Documentation: Keep manuals current with real-time updates and user feedback integration.
  • Instant Document Updates: Enable field teams to interact directly with authors, allowing for immediate updates to critical information.
  • Faster Retrieval: Surveyors can quickly access relevant manuals and procedures through intelligent search capabilities.
  • Reduced Management Overhead: AI-powered document structuring and natural language processing minimize the need for manual organization, streamlining the workflow.

From September 2024, xAuthor will have Generate with AI capability, reducing the need for authors to key sentences into the system

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