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xAssist

Streamlined Troubleshooting: Access Critical Information at the Point of Fault

Automate and link your organisation's diverse data systems to maximize historical context without cumbersome business rules.
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See how easy it is to troubleshoot using Our Generative Co-Pilot in Renewables

Streamline Troubleshooting for Swift Issue Resolution

  • Precision in Troubleshooting: The LexX system harnesses the collective expertise of seasoned technicians, refining the troubleshooting process. This strategic approach paves the way for early issue rectification, bolstering asset availability and operational uptime.

  • Enhanced Safety Insights: Technicians’ safety is paramount. With LexX, the latest safety information is effortlessly accessible, ensuring that critical safety insights are always at their fingertips. This seamless access enhances technicians’ well-being and ensures timely responses to safety requirements.

  • Shared Learning for Growth: The platform fosters a culture of continuous improvement by democratizing knowledge. Every technician benefits from the latest insights shared by their colleagues. This collective wisdom promotes effortless knowledge exchange and drives ongoing enhancement.

Unified Access to Your Technical Data

  • Seamless System Integration: Bid farewell to the maze of multiple logins. LexX streamlines the process by integrating various systems into a single access point. Its intuitive natural language interface effortlessly retrieves the most relevant information, regardless of its storage location.

  • Effortless Manual Management: LexX revolutionises manual revisions by understanding revision effectiveness timelines. Technicians can rely on LexX to ensure they always have the correct and up-to-date document versions at their fingertips. This streamlined approach eliminates concerns about outdated information.

Optimise Maintenance Efficiency and Reduce Costs

  • Smart Part Preservation: LexX goes beyond by learning from past experiences, intelligently avoiding unnecessary part removals. This strategic approach saves valuable time, slashes costs, and safeguards operational continuity by preventing disruptions to critical systems.

  • Precision Repairs, Bigger Savings: With LexX’s accelerated and efficient troubleshooting, repairs are executed with unparalleled precision. This meticulous approach translates to significant savings in maintenance costs. Some customers have even reported annual savings reaching millions of USD, a testament to LexX’s transformative impact.

see what others think

“Let’s you find the fault and make a decision straight away”
Technician
Schneider Electric

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xAssist

Empowering Intelligent Maintenance

  • Seamless Data Integration: The xAssist feature empowers technicians to seamlessly input diverse data types, including OEM manuals, handwritten notes, photos, and completed work orders. This comprehensive data repository enhances operational insights.

  • Interactive Knowledge Sharing: Transformed knowledge comes to life through an engaging, chatbot-style question-and-answer format. This interactive interface ensures efficient and engaging access to converted insights.

  • Precision at the Point of Need: Every maintenance technician gains instant access to this wealth of information precisely at the point of fault. This targeted accessibility revolutionizes troubleshooting, facilitating swift and informed decision-making.

  • Maximized Uptime: By swiftly delivering pertinent insights, xAssist contributes to minimal asset downtime and heightened maintenance efficiency. The platform becomes an indispensable tool in bolstering operational continuity.

  • Enhanced Safety Insights: Technicians’ safety is paramount. With LexX, the latest safety information is effortlessly accessible, ensuring that critical safety insights are always at their fingertips.
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xTeams

Amplifying Collaborative Dynamics
  • Seamless Collaboration: The xTeams feature fosters instant collaboration among technicians, enabling swift knowledge exchange and collective troubleshooting, enriching operational proficiency.
  • Effortless Expertise Access: Technicians effortlessly locate and connect with colleagues possessing specialized expertise to expedite problem resolution. This lookup-and-contact functionality ensures targeted solutions.
  • Efficient Task Management: Empowering technicians, the platform streamlines the configuration of maintenance teams, optimizing task distribution and overall performance for enhanced operational synergy.
  • Streamlined Reporting: Technicians effortlessly share centralized troubleshooting reports on the platform. This facilitates prompt approvals from supervisors, enabling swift decision-making and continuous workflow.
  • Expert identification: From records of past success the system recommends technicians in the network who have solved similar issues in the past. This brings help one step closer to field crew when needed the most.
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xAuthor

Elevating Knowledge Acquisition
  • Real-Time Integration & Dissemination: The xAuthor feature seamlessly integrates new resolutions, updated work instructions, and troubleshooting manuals, which are then swiftly distributed to maintenance teams, ensuring the latest insights are always at their fingertips.
  • Knowledge Synergy: Technicians benefit from shared successful resolutions across the organization, fostering a culture of collaboration and standardized practices. This efficient knowledge sharing enhances operational excellence.
  • Swift Approval Workflow: Supervisors experience streamlined approval processes, allowing them to promptly review and validate additions. This ensures that only verified solutions are incorporated into the knowledge repository.
  • Innovative Problem Solving: Technicians are empowered to contribute innovative solutions, cultivating a culture of continuous improvement. This feature encourages fresh insights that lead to refined maintenance practices.
  • Centralised Access Hub: All resolutions find a centralized home, enabling rapid retrieval of pertinent information. This accessibility minimizes asset downtime, optimizing maintenance processes
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xIntelisearch

Intelligent Curation and Querying
  • Intelligent Querying: xIntelisearch revolutionises the way users find answers from their knowledge repositories. Querying works as if a knowledgeable human were responding, often pointing to the right page of a document or section of data.
  • User specific Curation: Curation occurs at the point of querying where a natural language question is interpreted for meaning and intent before scouring the collective wisdom of your team, available literature and data.
  • Prioritising Relevant Knowledge: xIntelisearch specialises in facilitating the prioritisation of relevant information while efficiently mitigating less pertinent data.
  • Continuous improvement: In xIntelisearch, user interaction and feedback are the keys to unlocking the true potential of your information resources.
  • Synergising with Human expertise: As users highlight valuable insights, ask pertinent questions, and share their expertise, xIntelisearch adapts, becoming a dynamic source of wisdom. The result? A knowledge ecosystem that evolves, becoming more accurate, more insightful, and ultimately more useful with each interaction.
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xDataFusion

Data Transformation powered by AI
  • Insights from History: We enable organisations to build upon their legacy of effective problem-solving by tapping into historical solutions that have yielded consistent success providing a sense of direction but also serve as a foundation for innovation.
  • Generating and linking Insights: Actionable insights that we draw from raw data is not only transformative but also yields significant power when employing derived actions to establish intricate correlations between operational performance and financial performance.
  • Singular Sources of Truth: We help organisations to establish single sources of truth algorithmically, seamlessly integrating data from diverse sources and transforming it into a unified, reliable foundation.
  • Enhancing Data Quality: We can revolutionise how organisations ensure the accuracy, consistency, and reliability of their data by automating data validation, anomaly detection, and supercharging the data cleansing processes.
  • Reducing Human Error: By implementing robust automation, validation protocols, and error-checking mechanisms, we can help significantly reduce the risk of inaccuracies in the capture and use of critical data. 
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Domain Language AI

LLMs for Business Excellence
  • Emulating Human Behaviour: We build systems think and act like humans for you. They have a higher chance of being adopted widely by your users.
  • Humans in Control: Although we build you systems that are intelligent, they are never designed to take human control away. We always allow humans to make the decisions.
  • Elevating Natural Language: The dynamic fusion of natural language capabilities and machine learning we offer, gives you new paradigms of efficiency and effectiveness within your business processes.
  • Learning Systems: By default all LexX systems feature autonomous learning designed to learn and continuously enhance themselves. We train our systems and therefore need not train our users.
  • Innovation and Productivity: Our Domain Language AI solutions directly create an unparalleled shift in efficiency and effectiveness within your business processes.
  • Overcoming Data Quality: LexX tackles data challenges with advanced Domain Language AI algorithms, minimizing the impact of unclean data and ensuring confident decision-making.
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xLive

Dynamic, Evolving Documents for Agile Businesses
  • Natural Language Querying: Easily search and retrieve information using everyday, intuitive language, simplifying the process for users of all levels.
  • Enhanced Performance Over Time: xLive continuously learns and evolves with ongoing use, delivering increasingly accurate, relevant, and personalized results.
  • AI-Powered Text Generation: Running low on ideas? Leverage the power of AI to automatically generate content, allowing you to create high-quality documents effortlessly and efficiently.
  • Seamless Document Management: Conveniently ingest existing documents or author new ones directly within the platform, ensuring your knowledge base remains comprehensive and up to date.
  • User Feedback Loop: Capture real-time user feedback on your documentation, enabling continuous refinement and improvement of its quality over time.
  • Flexible Deployment Options: Opt for either secure cloud-based deployment or on-premise solutions, depending on your organization’s unique needs and security requirements.
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